Answers to your questions
Our Carry Love baby carriers
From what age can a baby carrier be used?
The Carry Love baby carrier is designed for use from 9 months, once the child can sit up and hold their head independently. It can accompany your child up to 20 kg, or approximately 4 years of age, depending on their build.
Does the baby carrier hurt your back?
The padded shoulder strap of the baby carrier wraps around your shoulder to optimally distribute your child's weight. Its ergonomic design respects your child's physiology while relieving the wearer's back. When properly positioned, the baby carrier does not pull and allows for pleasant and comfortable carrying during all your daily outings.
Will the baby carrier fit my body type?
Yes, the baby carrier adapts to all body types thanks to its two front and back adjustment systems. It is easy to use whether you are short, tall, slim, or sturdier. This ensures a perfect fit for all parents.
How do I adjust my baby carrier as my baby grows?
The baby carrier has been designed to easily adapt to your child's growth from 9 months.
Once on your shoulder, it adjusts in a few seconds thanks to two adjustment straps, one at the front and one at the back, allowing you to position your child as close to you as possible, for safe and comfortable carrying at every stage.
Its comfortable and padded shoulder strap ensures excellent support and allows you to carry your child up to 20 kg, without pain or tension.
It thus accompanies the natural development of your little one up to 20kg, adapting to their size and your needs, day after day.
What materials is the baby carrier made of?
The Carry Love baby carrier is made from cotton and mesh, soft and hypoallergenic materials, specially selected to respect babies' delicate skin. All fabrics used comply with REACH regulations, guaranteeing manufacturing without harmful substances, which significantly reduces the risk of irritation or allergies.
Have the baby carriers been safety tested?
Yes, our baby carriers have been tested by an international laboratory to ensure they comply with the recommendations of the European technical report CEN/TR16512:2015 for mechanical and safety tests.
Additionally, they comply with European REACH regulations, guaranteeing that all materials are free from harmful substances.
Returns and Refunds
Is it possible to return an item?
Yes, you have 14 days after receipt to return an unused, unwashed item, with its tags and in its original packaging.
See all conditions by clicking on this link
Delivery
What are the delivery times?
Orders are shipped within 48/72H to the delivery address.
Find all delivery conditions by clicking on this link
Is delivery free?
Delivery is free in metropolitan France for any order over €149.
For orders below this amount, delivery charges will be calculated automatically at the time of payment, depending on the chosen option.
Maintenance and cleaning
Is the baby carrier machine washable?
Yes, the baby carrier is machine washable at 30°C.
We recommend using a delicate cycle and a mild detergent to preserve the quality of the materials.
Tumble drying is not recommended to ensure the durability of the baby carrier.
Gift / Birth gift
I want to give this baby carrier as a gift, which one should I choose?
Giving an Eveillance baby carrier means giving moments of closeness, tenderness and freedom shared between parent and child.
It's the certainty of pleasing with a gift that is both useful every day and when traveling.
One size fits all, it adapts to all body types — impossible to get the size wrong!
Not sure about the color?
Opt for our Eveillance gift card and choose the amount you want, to give them the freedom to select the color that will perfectly match their style.
A gift that is both practical, symbolic and full of meaning.
What color should I choose for a woman or a man?
All our Eveillance baby carriers are designed to be unisex: each color suits both women and men. The choice depends primarily on each person's tastes and personality.
Our baby carriers have been conceived as true fashion accessories, able to easily integrate into all styles, whether casual, elegant, or adventurous.
- Leopard: for daring parents with no limits, a true fashion accessory.
- Black: a timeless classic, elegant and versatile, perfect to complement all styles.
- Camel: discreet and warm, ideal for daily use and for those who love soft and neutral looks.
- Khaki Green: ideal for explorers and nature lovers, to discover the world with style.
And if the chosen color doesn't quite match, it will be possible to exchange the product.